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Desire Experience: what the holiday really costs you

Desire Experience explained: couples-only all-inclusive resorts on the Riviera Maya, cancellation window, rate guarantee and daily cashback cashback.

4 min read · Updated: 2026-10-06

Desire Experience runs couples-only all-inclusive resorts on the Riviera Maya in Mexico. The offer is aimed at adults who want a holiday for two in a relaxed atmosphere. The site speaks of deluxe all inclusive and of areas where clothing is optional. If that is not for you, better look at another property. For everyone else, the final price is worth a look.

What you can book

The site shows two resorts: Desire Pearl Riviera Maya Resort near Puerto Morelos and Desire Riviera Maya Resort. The site describes the Pearl as a calm, intimate retreat, and Desire Riviera Maya Resort as a place with livelier energy, refined venues and luxury all inclusive. As another property of the group the site names Temptation Cancun Resort. The provider also offers airport transfers and an area for your bookings.

What the booking really costs

With all inclusive you pay most of it upfront, but a few items are worth clarifying before you submit:

  • What is included: Check the room description for which restaurants, drinks and activities are in the price and what costs extra.
  • Taxes and charges: The site names no amounts. Whether taxes or resort fees are included shows in the booking summary before payment.
  • Transfer: The airport transfer is a separate item. Compare it with a taxi or rental car.
  • Getting there: Flights and travel time are not part of the room price. Plan them separately.
  • Themed weeks: Special events can change the price. Read the description of the dates carefully.

Cancellation and payment

According to the site, free date changes and cancellations are possible up to seven days before check-in when you book direct. That applies to bookings through the provider's own site, so not automatically to packages from third parties. Check before paying whether your rate includes this rule. The site also advertises a best rate guarantee: if you find a cheaper offer, the provider is supposed to match it.

How to save

The site mentions a loyalty programme called Stay & Play, with discounts and member rates. On our site, promotions are listed too, for example a themed month at the resort. On top comes the daily cashback cashback. Clarify before booking whether the loyalty programme and the cashback work together in the same booking. You can also save by booking early and travelling outside peak season.

Tips

  • Read the house rules, especially on dress code and age limits. These are adults-only resorts.
  • Travel with a passport and check the entry rules for Mexico.
  • Ask about special requests, such as an anniversary or honeymoon, before arrival.
  • Keep the confirmation until the cashback is confirmed.

Direct booking or through third parties

The site stresses the benefits of booking direct: rate guarantee, flexible changes, member perks. That is a point to weigh against the cashback. Compare the direct price with the price at travel portals or package providers and check whether the same cancellation rules apply there. The comparison is only fair if services and terms are the same. Note the total price in one currency so you can compare offers after the exchange rate too.

Who it is for

The resorts suit couples who want a clear concept: adults, all inclusive, a relaxed, open mood. They are not meant for families. If you are unsure, compare both properties and start with a shorter trip.

Booking with cashback

The cashback runs through daily cashback. First open the daily cashback store page for Desire Experience, continue from there to the provider and book as usual. The credit arrives once the trip is confirmed. You can see the current rate on our provider page at TripPrice.

Frequently asked questions

Are the resorts couples-only?

Yes, the site describes them as couples-only and adults-only resorts.

How long can I cancel for free?

According to the site, up to seven days before check-in when booking direct. Check whether your rate includes this rule.

Is there a rate guarantee?

The site advertises a best rate guarantee. If you find a cheaper offer, the provider is supposed to match it.

Is all inclusive included?

The site describes deluxe all inclusive. What exactly is in the price shows in the description of your room.

When does the cashback arrive?

After the stay is confirmed. Keep your confirmation until then.

Information without guarantee; the providers’ terms and the rules at your destination apply.