TripPrice
Provider guides

HRS: what a hotel booking really costs you in total

HRS explained: cancellation deadline, fees and city tax on top of the hotel price, member perks and how to save more with daily cashback cashback.

3 min read · Updated: 2026-10-06

HRS is a hotel portal focused on Europe that is aimed especially at business travellers. On its site HRS describes itself as one of the three largest hotel portals in Europe. It suits you if you value flexible rates, a clear hotel search and a customer account with loyalty perks.

What you can book

HRS offers hotels, with a focus on properties with meeting and work facilities. There are separate categories for business hotels, some with conference rooms or coworking areas. For members, HRS offers saved booking templates so you can rebook recurring trips faster. For business travellers the provider names a customer service that is available around the clock.

What a booking really costs

Here too: compare the total price, not the nightly price from the list.

  • Taxes and fees: check in the last booking step what is included in the price.
  • City tax or overnight tax: in many cities it is paid on site and is then not part of the booking.
  • Breakfast: included in some rates and extra per person in others.
  • Parking and Wi-Fi: the hotel may charge separately for these.

The member price advantage HRS mentions on its site applies only to selected hotels. So do not count on it across the board, and read the offer for your hotel.

Cancellation and payment

According to HRS, standard bookings at most hotels can be cancelled free of charge until 6 pm on the day of arrival. That is a big plus when your plans change at short notice. This rule does not apply to every rate and every property. So check in the booking step which deadline applies to your rate. HRS offers several payment methods, and you see exactly which ones when you pay. Keep the confirmation.

How to save

HRS has an account with perks for members. According to the site, a reservation earns points and airline miles, for example for Miles & More or BahnBonus, where one euro equals one mile or point. Depending on availability, there may also be a late check-out or a room upgrade. HRS also mentions an automatic price adjustment if the price drops after you book. Read the terms for this before booking.

On top, you get cashback through daily cashback. You can see the current rate on our provider page.

Booking with cashback

Cashback runs through daily cashback. To make sure the booking is matched, follow these steps:

  1. Open the daily cashback shop page for HRS.
  2. Start your hotel search from there, not from an HRS window you opened earlier.
  3. Switch off your ad blocker before booking.
  4. Complete the reservation in one session.
  5. The cashback is credited after the confirmed trip.

Who HRS suits

HRS fits best for trips where dates can shift: business trips, trade fair visits, city breaks with an open end. Here the late cancellation deadline shows its strength. If you are looking for a holiday home by the sea or a package holiday, other providers suit you better. If you often stay at the same hotel, you can also use the booking templates and save yourself entering your details each time.

A practical routine looks like this: first find two or three suitable hotels on the HRS site, compare the total price including breakfast and cancellation deadline, and then decide. Before you confirm, check briefly whether member perks or price adjustment apply to your hotel.

Tips

  • For business trips: ask beforehand how the invoice is issued and who it is made out to.
  • When dates are uncertain, pick the free-cancellation rate and note the deadline.
  • Check the distance to the station, trade fair or meeting. A cheap hotel far away costs travel time and taxis.
  • Compare member perks and cashback before you choose a route. Often both can be used together, but check the terms.
  • Check the cancellation terms once more before you book.

You can find all details on the current cashback on the TripPrice page for HRS.

Frequently asked questions

Until when can I cancel for free at HRS?

According to HRS, at most hotels until 6 pm on the arrival day. This is not true for every rate, so check the deadline in the booking step.

What do I have to do for the cashback?

Start your hotel search from the HRS page on daily cashback, switch off your ad blocker and complete the reservation in one session.

Can I collect miles at HRS?

According to HRS, yes, for example for Miles & More or BahnBonus. You can read the terms in your customer account.

Is city tax included in the price?

Often not, as in many cities it is paid on site. Check the details in the booking step.

How high is the cashback?

You can see the current rate on our provider page.

Information without guarantee; the providers’ terms and the rules at your destination apply.