OYO is a hotel brand and booking platform that markets rooms in properties run or owned by partner businesses. On the British site you will find OYO hotels as well as the Sunday and Belvilla lines. It suits anyone who wants a room in the UK without much fuss and mainly looks at the price.
What you can book there
The focus is hotel rooms in British cities such as London, Cardiff, Manchester, Aberdeen, Liverpool, Bournemouth, Dundee, Exeter, Newport and Bristol. The home page groups properties into sections like Sunday hotels, Belvilla hotels, city centre stays, hotels with parking and pet friendly stays. You search by place, date and the number of rooms and guests, and you book on the web or in the app.
What a booking really costs
The home page shows struck-through prices and discount labels. The only price that counts is the amount in the last step of the booking, after taxes and any extras. Compare it with what you would pay for the same night elsewhere, and do the maths on the number of nights and rooms yourself.
Two points from the guest policy affect the bill. First, how much you pay up front depends on the payment option. With prepayment the first night is charged, with pay at hotel the full amount is due at check-in. Second, an extended stay is charged at the current room rate, which can be higher than the rate of your first booking.
Cancellation and payment
The rules are laid out clearly. Within the free cancellation window you get your money back, after it one night is charged. The hotel decides how long the window is, so you see it on the property page. If you cancel on arrival day after the check-in time or do not turn up, you lose the full booking amount. If you shorten a stay, you pay one night before the hotel check-in time and the next two nights after it. You cancel through the website, the app or by email to the UK bookings address. According to the policy the refund arrives within 14 working days.
Note that a discounted booking cannot be changed. If you leave early, there is no refund for it. If you spot a very cheap rate, make sure your dates are fixed.
Check-in and guests
At check-in you need valid photo ID: a photo ID for EU guests, a passport for guests from outside the EU. The main guest must be at least 18, and in the case of couples both guests. Early check-in and late check-out of up to two hours each are free according to the policy, but only subject to availability. Do not count on it if you arrive early with luggage.
For problems on site or questions about refunds, the terms mention a guest support team available around the clock, reachable through the support page or the hotline. Respond early if you are contacted before arrival, because guests may be asked by call or message to confirm their arrival, and if there is no answer the booking may be put on hold or cancelled.
How to save
The biggest lever is being flexible with dates and neighbourhood. A property on the edge of town is often clearly cheaper than one in the centre, but you add travel costs, so weigh both. On top of that you can collect cashback when you book. You can see the current rate and current vouchers and deals on our provider page. The cashback applies to hotel bookings on the British OYO site, on the web and in the app.
Booking with cashback
Cashback runs through daily cashback. Here is how it works:
- Open the daily cashback store page for OYO.
- Click through from there to OYO.
- Book as usual, in the same browser and without interruption.
- Complete the booking and keep the confirmation.
The cashback is credited once the trip is confirmed.
Tips
- Check the final price in the last booking step, not the price on the home page.
- Read the cancellation window of the individual property before you pay.
- Only take discounted bookings for dates that are fixed.
- Bring your ID and check that the main guest is an adult.
- If you may extend, expect the room rate that applies at that time.
You can see the current cashback rate, as well as current vouchers and deals, on the OYO provider page at TripPrice. You book directly with OYO.